Arpanu Medical -arvostelu

Dr. Gökhan Mersinlioğlu, Dr. Mohammed and the whole surgery team was excellent. I had a great experience from the beginning with my medical advisor Simge keeping in contact with me and arranging all my transportation and hotel accommodations. Robert Isaaq was very helpful assisting me with translations and guiding me through the hospital to get me lab work done. I felt safe and the hospital was beautiful. Surgery went very well and I am healing wonderfully.

Before I chose Dr. Gökhan Mersinlioğlu, I contacted over 20 clinics to understand their offerings and working methods. Some clinics never replied, while others sent pictures of their facilities, which were in terrible condition. Some quoted extremely high prices, while others offered prices so low that it felt like a scam because they were overly pushy. It just didn’t feel right.

Then I connected with Lena, a medical consultant from Arpanu Medical. She was excellent at answering my questions and provided me with three doctors, their prices, and the hospitals they worked in, allowing me to calmly do my research and choose between them. Lena gave me all the information I needed, making the process smooth and headache-free. She provided me with links to the hospitals, hotels, doctors’ clinics, and their social media pages, allowing me to easily review their portfolios and make a well-informed decision. She provided reassurance while also giving me space to make my decision. Among all the clinics I contacted, Lena was the only one who made me feel confident that her agency was the right choice.

After doing my research, I decided to go with Dr. Gökhan Mersinlioğlu because I liked his work ethic and, of course, his expertise in rhinoplasty and septoplasty, which aligned perfectly with my goals. Once I informed Lena of my choice and the timeframe I had in mind, she quickly arranged everything. I wanted to spend an extra week in Istanbul for tourism, and she organized it all—accommodation, transportation, and communication with the doctor. Lena managed every detail, making the experience stress-free, which I deeply appreciated. She kept me updated at every step, from pickups to appointments, and ensured that everything ran smoothly. Trusting her to handle my arrangements in Istanbul was the best decision I made. Thank you, Lena.

I also want to extend my gratitude to the nurses at Medicana Hospital, who took great care of me during my overnight stay after the surgery. Special thanks to coordinators Robert and Roberta for their help with translations, and to Omar and nurse Burak at the hotel, who assisted me with my medication and ensured I was comfortable. I’m also thankful to all the staff at Nova Plaza Orion, Nova Plaza Prime, and Nova Plaza Pera—the hotels where I stayed during my time in Istanbul.

Of course, a huge thanks goes to Dr. Gökhan Mersinlioğlu, an exceptional doctor. He was incredibly kind, and before the surgery, we had a thorough consultation where he made sure to understand my wishes for my nose. He exceeded my expectations. On the day my cast was removed, I visited his clinic to take off both the cast and the silicone nasal splints, which was almost painless. He was very helpful in answering all my questions and guiding me on what to do post-op. I underwent septorhinoplasty to improve both the appearance of my nose and my breathing. When I was younger, I had an injury that not only altered my nose’s appearance but also gave me a deviated septum, making it difficult to breathe. Dr. Gökhan helped me immensely, so much so that I stopped needing painkillers just three days after the surgery.

Now, three weeks post-op, I’ve been home for two weeks. Dr. Mohamed Sid, my post-op doctor, has been in regular contact, checking in on me and evaluating my progress through photos of my nose. This ongoing care has been incredibly reassuring. Dr. Mohamed Sid has been wonderful in answering questions and making sure everything is going smoothly. Three weeks post-op, I have no swelling around my face or eyes, and my breathing has improved tenfold. I’m really excited to see the final result once all the swelling subsides.

Thank you all the way from Denmark 🙂

My experience with Arpanu has been extremely satisfying! From booking my surgery with the wonderful Simge who answered all my questions to the accommodations like the beautiful hotel and transportation everywhere to the surgery itself and also the wonderful post op follow up! Dr Gökhan is a brilliant surgeon who was honest about my starting point (broken and completely botched nose with no support) and he told me what needed to be done in order to help me fix my issue. Cartilage from my ribs were needed as my case was very complex. He was confident and I felt very safe undergoing surgery in his hands. I had zero pain in my face afterwards, but felt a little sting in my ribs only a few days after surgery. The cast removal with Dr Gökhan was a very exciting day! Finally, I got to see glimpse of how gorgeous my nose was turning out. The post op follow up with Dr Mohamed made me assured I was still in great hands as he gave me advice and answered all my questions as they popped up. He wants me to keep him posted on my recovery and I still send him and Dr Gökhan post op pictures for feedback. Today, 7 months post op, my nose has its support, it fits my petite face perfectly and I couldn’t be happier! Just to think that it is still in recovery makes me feel extremely good! It keeps getting smaller and smaller every day, and did I mention how wonderful it feels to be able to breathe properly? I had no idea breathing was an issue until after my surgery and I noticed a world of difference! Thank you Dr Gökhan, Dr Mohamed and Arpanu for everything!

I booked my gastric sleeve surgery through Arpanu Clinic and had a brilliant experience. The client coordinator was available constantly via WhatsApp and answered all questions I had. She went above and beyond! I highly recommend booking through Arpanu Clinic.

I don’t recommend this agency and Serhan Derin because he can be deceptive. I sent inspiration photo to his assistant before my first nose surgery and was assured similar shape would be achieved, which was the result I paid for. My first surgery in March 2023 resulted in a completely different shape. He did changes to my nose without my knowledge and consent, such as very sharp nose tip, too thin bridge, and uneven nostrils, even though I wanted a rounded nose tip as shown in the inspiration photo. I got the complete opposite of what I wanted. Making changes without the patients consent is a very serious violation of medical ethics.

Despite my concerns, and the very severe harm caused, the issue was blamed on swelling even 7 months post-op. His assistant referred to my nose shape as ”initial appearance,” claiming it was too swollen and would change over time, even though it was 7 months after surgery. So that clearly seemed to be deceptive communication, intended to silence me to avoid responsibility.

After lots of effort and mentioning legal action, he accepted revision.

The outcome of the second surgery which was in February also failed to meet my expectations. The nosebridge was curved instead of straight, which wasn’t what was shown in the inspiration photo. The nostrils are still uneven, and the tip is still not quite as I wanted. Overall, the shape does not resemble the inspiration photo.

Based on my experience, due to his failure to deliver agreed-upon results and lack of accountability, I advise against choosing him.

There is evidence from the chat, but it’s not possible to upload photos here. I uploaded the photo evidence on google reviews.

Exceptional Care and Professionalism at Arpanu Medical!

I recently had the pleasure of receiving treatment at Arpanu Medical, and I am incredibly impressed with the exceptional care and professionalism I experienced throughout my entire journey. From my initial consultation to my follow-up appointments, every aspect of my treatment was handled with the utmost care and expertise.The team at Arpanu Medical, including the administrative staff, nurses, and doctors, made me feel welcomed and comfortable from the moment I walked in. They were always attentive to my needs and took the time to answer all of my questions, ensuring I felt informed and confident about my treatment plan.Dr. Ceyhun was particularly outstanding. Their thorough approach, clear communication, and genuine concern for my well-being put me at ease. The procedure was performed with precision, and the aftercare I received was just as remarkable. I appreciated how the entire team at Arpanu Medical went above and beyond to ensure a smooth recovery and provided all the support I needed.The facility itself is modern, clean, and well-equipped, which added to my overall positive experience. It’s clear that Arpanu Medical prioritizes patient care and safety, and I felt reassured knowing I was in good hands.I am extremely grateful for the care I received at Arpanu Medical and would highly recommend them to anyone seeking quality medical treatment. Thank you to everyone at Arpanu Medical for making my experience a positive one!

Amazing, never been more satisfied with their support. They have always supported me through they journey. If i had any problems, they would solve it directly. They also answers super quickly and gives me that information i am asking about. They are super kind and friendly. They have a whole program that will help you through the journey. It has been 8 months and they until now contact me to see how everything is going. Thank you dr Muhammed, dietitian Selvi and dietitian Dôga. Would 100% recommend them!

Everything went great!

Good staff and accommodation.

Everyone is very kind and helpful even in the aftercare.

Very good support through my diet with Dr Muhammed, Dietitian Selvi and Dietitian Doğa.

I recently underwent gastric sleeve surgery at Arpanu Clinic, and I cannot express enough how positive my experience was. From the initial consultation to the post-operative care, every aspect of the process was handled with utmost professionalism and care. The staff at Arpanu were incredibly accommodating, ensuring all my needs and concerns were addressed promptly. My person of contact / Coordinator was Hania, I’m super grateful for her help through this journey, she has supported me a lot through this journey. She has made the entirety experience very smooth and stress free for me. The surgery itself went smoothly, thanks to the highly skilled medical team and Dr Ceyhun, The facility was clean and comfortable, making my stay as pleasant as possible. I felt genuinely cared for every step of the way, and I highly recommend Arpanu Clinic to anyone considering gastric sleeve surgery.

Everything was great thanks to all the team members