dansktandforsikring.dk -arvostelu

I used Dansktandforsikring for years, and it was always the best insurance. Since last year their services went down so badly that I will no longer use them. In their explanations of why they would not cover the dental expense, they clarify that the Tooth was treated before or it was decayed. Well, isn’t it the purpose of the insurance that it covers the treatment of unwell tooth? Let’s compare the Dansktandforsikring to any other healthcare insurance: can you imagine that doctor is refusing patient a treatment because he is sick or was treated before? That is exactly the gibberish you get from Dansktandforsikring.

Teeth was broken, and Ibudent Dental Clinic taken me in emergency case late evening, and just after visit all data been immeditaley sent to dansktandforsikring by Doctor.

Reply was already in few minutes – I was really impressed. It very very fast service by Insurance.

Processed my information from the dentist very quickly, within a few hours.

Dentistry itself sent my documents to the insurance company.

Date of experience: October 02, 2024

Quick and easy to contact

The worst ‘insurance’ company that exists ….

Should be ashamed of themselves

Update: To respond to the reply: You mentioned a name, I am unsure if this is not violating Trust pilot rules, Moreover, you read the documents, and you made a decision. Why shouldn’t I think you have enough knowledge to interpret it? Your reply indicates a lack of ethics and dodging the customer when he needed support. It is disappointing and unprofessional.

Your puzzlement is a direct consequence of your service and business ethics. I just want to share my experience here to ensure that no one is in such an unfair and poor situation.

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I am deeply disappointed with the service provided by **Dansk Tandforsikring**. My claim was evaluated in a manner that I find both baffling and unsatisfactory. Out of an invoice amounting to 24000 DKK, only 6700 DKK was approved, despite weeks of follow-ups and document submissions.

Insurance is purchased for the peace of mind it provides in times of accidents and emergencies. However, when I needed assistance, I felt abandoned by the team. I received a letter rejecting my claim based on various conditions in the contract. This experience was not only disappointing but also felt unethical.

For those considering this insurance, I would advise caution. It appears that unless you have perfect dental health, there’s a risk of your claims being denied based on minor conditions, leaving you in a difficult situation when you most need help.

To Dansk Tandforsikring, before you respond with an apology, I urge you to reconsider your approach. Empty apologies do not rectify the situation or absolve the company of its responsibilities. It’s disheartening to think that customers are being ignored and the company continues to operate in this manner. I question the ethics of earning money at the expense of customer trust and satisfaction.

Fast and reliable process.

Super fast, happy with the service

Good service and prompt payments. They do always find a way of not paying the full amount though! Better than nothing though!